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Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from www.officialshibui.com (the “Site”).


Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some cookies installed on your device. As you browse the Site, we collect information about individual web pages or products that you view, referring websites or search terms, and how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using the following technologies:

  • Cookies – Data files placed on your device that often include an anonymous unique identifier. 

  • Log Files – Track actions on the Site and collect data such as IP address, browser type, ISP, referring/exit pages, and timestamps.

  • Web Beacons, Tags, and Pixels – Electronic files that record browsing activity on the Site.

When you make a purchase or attempt to make a purchase, we collect certain information, including your name, billing address, shipping address, payment information (such as credit card numbers), email address, and phone number. We refer to this as “Order Information.”

When we refer to “Personal Information”, we mean both Device Information and Order Information.


How Do We Use Your Personal Information?

We use Order Information to:

  • Fulfill orders placed through the Site (including processing payment, arranging shipping, and providing invoices and confirmations).

  • Communicate with you.

  • Screen for potential fraud or risk.

  • Provide you with marketing or product-related information in line with your preferences.

We use Device Information to help us:

  • Screen for fraud and risk (especially your IP address).

  • Improve and optimize our Site through analytics.

  • Evaluate marketing and advertising performance.


Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to:

  • Access personal information we hold about you.

  • Request corrections, updates, or deletions of your personal information.

To exercise these rights, please contact us using the details below.

We process your information to fulfill contracts (e.g., when you place an order) or for legitimate business interests. Please note your data may be transferred outside Europe, including to Canada and the United States.


Data Retention

When you place an order through the Site, we retain your Order Information for our records unless you request its deletion.


Minors

The Site is not intended for individuals under the age of 18.


Security

We follow industry-standard security practices, including those under IS/ISO/IEC 9001:2015, to protect your personal information.


Changes to This Policy

We may update this policy from time to time to reflect changes in our practices or legal requirements. Updated versions will be posted on this page with the revised date.


Contact Us

If you have any questions, concerns, or complaints about our privacy practices, you can contact us at:

📧 connect@officialshibui.com

[Re: Privacy Compliance Officer]
A-6, 1st Floor, Gopi Kunj Colony,  Rah-e-Raza Road, Civil Lines, Rampur, U.P 244901

In case of a grievance, please contact our Privacy Grievance Officer:

📧 connect@officialshibui.com

This Privacy Policy complies with the provisions of applicable laws including, but not limited to, the Information Technology Act, 2000, the Consumer Protection Act, 2019, and associated rules.